Return Policy

RETURNS & EXCHANGES

Our returns guarantee entitles you to return the product for any reason. You have the right to open the package and check the contents but the product must be returned unused to us within 14 days after you received it. All original packaging, price labels etc. shall be returned with the product without having been tampered with. The costs incurred for returning an item are at customers' own costs.

If you return an order, always keep your tracking number and receipts so you have proof of shipment. 

When returning goods, make sure that on the airway bill and the package there is clearly written: Returned goods, no commercial value. Any import taxes will be deducted from the refund. For any further steps in this process please contact us at support@raisedbysociety.com with your order number and the product you would like to return.

CUSTOMIZED PRODUCTS

Please note that customized products, such as suits and shirts, are not applicable for refunds as the fabric is cut based on your measurements. However, as we find service important you can visit any local tailor and e-mail us a copy of your receipt. We will reimburse the alteration up to €50*.

Garment	Alterations Allowance
Suit (2 & 3 piece) – Complete	€50
Jackets & Blazers - Separates	€20
Shirts*	€0